কেবল ভিডিওটি ক্লিক করুন, আর আমাদের সাহায্যে এটি কত সহজ হতে পারে তা দেখতে পাবেন
Custom made fields for tickets and assets, like "consumer variety" or "machines ID" etc. And pre-stuffed ticket templates
Then I need Macro Recorder to actually hold out until eventually Notepad is definitely started off, so I include a "look ahead to method" command to my macro. Then I would like macro recorder to kind some text to the notepad window - I increase a "variety textual content" command to my macro. Let's replay our macro and see how it really works.
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It's also possible to include tags towards your tickets, employing tags Along with types to wonderful tune your layout far more. A ticket can even have multiple tags assigned to it. A fantastic instance is a "function ask for" tag to easily find all the continuing function requests.
You are able to optionally build the login website page to automatically redirect customers towards your SAML/SSO service provider every time they check in and getting redirected back to the helpdesk app. Uncover a lot more info about login/SSO listed here
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