We prioritize shoppers’ protection and utilize the SSL encryption from the Jita Wager app to safeguard all sensitive facts.
External lookup - hook up with an external provider and query for person infomation, which will be demonstrated in a popup proper within a ticket
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POP3/IMAP/Trade/SMTP We now have each of the bells and whistles, but our primary concentration is two-way email ticketing. Our aid desk app promptly turns incoming email messages into issues tickets, and sends out automated email notifications to both of those end users and agents. Extra on email messages...
Welcome to some walkthrough of Jitbit Helpdesk's most recent AI characteristics! Our new suite of instruments is in this article to amp up your assist video game, earning interactions smoother and much more effective. Dive in to find out what's new And the way it may be just right for you in true-environment scenarios.
Unfortunately, Indeed. All rooms are public in this beta Edition. But as soon as anyone's joined - the app won't Permit anybody in. Also you could include some a lot more random things towards the URL-hash and load the page yet again to make it harder to guess.
Remote assistance software program that helps assistance agents connect to customers' computer systems remotely and guide in resolving technological troubles.
All crucial details shared with JITABET, whether it is private details, transaction data, or lender figures, is shielded less than stringent confidentiality. This assures no third party access and delivers consumers the utmost in non-public defense.
To change your password, simply click the disclosure triangle close to your name and choose Adjust Password. This opens a new site in which you can update your password.
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Our potent, constructed-in "if this, do this" module aids you automate a heap of uninteresting responsibilities and deliver SLA alerts. Conserve time for all those client queries that demand a personal touch. iOS & Android
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"Call us" widget for your site/application - with just one line of JavaScript you'll be able to increase a nice wanting "support" popup to all your web site webpages. Reside-chat with your web site visitors and archive conversations as tickets.